Pages - Menu

What Makes Interpersonal Skills Important In Organizations?

By Amanda Powell


Even though the corporate world is filled with challenges, people need to take certain matters into consideration. Of course, different people possess different character traits. There are people who are extremely courteous, while others are rude and temperamental. To ensure that they maintain composure at all times for the sake of the business. Otherwise, if people are allowed to bring their frustrations or bad habits to the workplace, it will affect the mission and goals of the organization. People need to understand that apart from cognitive skills, they also need to possess good interpersonal skills for the organization to progress.

Most scholars have different definitions for this concept. However, all of them agree on one thing; this idea solely depends on the character traits of the individual and cannot be taught in learning institutions. The person should be able to team up with his/her colleagues by coordinating well. They can do so through completion of assignments on time and good communication with others. It is believed that people who interact better with each other are more productive than those who do not get along.

The scope of good communication in any organization is important since all operations depend upon it. The first one is known as verbal communication. It involves the use of speech by word of mouth. For it to be effective, the speaker needs to engage in a conversation with another respondent. Before making any speeches, the speaker needs to study his/her environment so that they can find ways of approaching his/her listeners.

Nonverbal communication involves the use body language rather than speech. It involves, eye contact, posture, voice and gestures. Your body language is supposed to work in harmony with the speech you are making. Otherwise, people tend to read the body language rather than concentrating on your speech.

Listening often involves lending an ear whenever a person is delivering their verbal speeches. It takes a god listener to be patient enough to listen to a person even if they are in disagreement. In fact, it is rude to interrupt a person while he/she is talking. You need to let him/her finish, then you can respond to them.

Questioning is another dimension under the art of better interaction. The one asking the question should study their audience first. They should also be in a position to pose intelligent questions and tell if the respondent is willing to give them an answer or not.

Etiquette may be inborn but in some instance, one can learn how to courteous. It takes a lot of commitment and hardwood to maintain your cool even in challenging situations. In fact, few people are able to hide their emotions whenever they are facing these challenging situations. However, in a business setting they need to stay composed so that they can fulfill their goals.

No matter the situation, a good business person needs to take all these factors into consideration. It is prudent for them to compose themselves even when they feel challenged. This will help them achieve their goals and to deal with their personal issues later. To achieve this, they can hide their frustrations and remain good communicators at the end of it all.




About the Author:



0 comments:

Post a Comment