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Steps To Having Good Stakeholder Relations

By Marcie Goodman


One of the things that the management team of a corporation must always remember is that they have to keep the stakeholders of the corporation pleased all the time. For those who do not know, the stakeholders are the people who are holding up the business in the long run. That is why it is extremely important to make sure to have good stakeholder relations with all of them.

Now one will be able to see that marketing principles can actually be very useful when it comes to pleasing the stakeholders and keeping them happy. Now there are actually many marketing techniques that can be used in this type of situation because marketing is very broad. Here are a list of some of the most common ways marketing can be used.

Now the very first step when acquiring a group of stakeholders would be to of course research on them. Now as mentioned above, the investors, customers, and workers are stakeholders but other stakeholders may be the business partners and contractual workers. Aside from that, there are also the government bodies that the companies deal with.

Of course when the research has already been done, then it is important to put that research into action by using it to know how to communicate with them. Communication is very important in this case because without proper communication, stakeholders will not have a relationship with the business. The business on the other hand has to be the one to initiate.

One of the best ways of communication would be none other than customers service. The customer service team would always be the ones who would spearhead the battle against the stakeholders. They are the ones who will come in direct contact with stakeholders before they reach the higher ups in the business.

Now the second form of communication would be none other than the internet and social media. Now one has to really utilize the internet because almost everyone is on the internet these days which makes this medium a very powerful tool. By making use of websites, blogs, and social networking sites, it is actually possible to keep the stakeholders updated about what is going on with the company.

Now one of the most fearsome forces in the business world would be the press or the media because these things can make or break a company. It is definitely important to have very good media relations because they are the ones who will uplift the brand image of a company which would make the stakeholders love them. That is why it is very important for any corporation to have a very good public relations team.

So as one can see, it is extremely important to have good stakeholder relations because these relations may improve or destroy a corporation. Of course the marketing team would have to deal with this aspect. They would have to come up with ways to be able to make the stakeholders happy so that they will always be willing to associate themselves with the business.




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